General Terms and Conditions

This page sets out the terms and conditions that govern your use of our platform. It explains the relationship between you and us, the responsibilities we each accept, and the rules that apply when you register, deposit, play or withdraw. By using our services you agree to these terms, so please read them carefully.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. We may ask you to change your password or provide additional verification if we suspect unauthorised access. You must notify us immediately if you suspect any security breach or unauthorised use.

Accounts must be used only by the registered user. We reserve the right to suspend, restrict or close accounts where there is evidence of fraud, multiple accounts, abuse of bonuses, or any breach of these terms.

Eligibility requirements

To open an account you must meet the age and other eligibility criteria we set out at registration. You must provide accurate, current and complete information and keep it up to date. We may refuse registration or close accounts where eligibility cannot be confirmed.

We perform identity and age verification checks as part of our onboarding and withdrawal processes. Until verification is complete, access to certain features, including withdrawals, may be limited.

Acceptable platform use

You agree to use the platform only for lawful purposes and in accordance with these terms. Prohibited actions include money-laundering, collusion, attempting to manipulate games, transmitting malware, or otherwise disrupting our services.

We monitor account activity and may take appropriate action - including withholding funds, suspending play or closing accounts - if we detect behaviour that breaches these rules.

General bonus and promotion rules

Activation and eligibility

Promotions, bonuses and free spins are subject to specific terms which will be published alongside each offer. Unless stated otherwise, only one welcome bonus applies per person, household or IP address.

Wagering and restrictions

Bonuses may carry wagering requirements, game weighting, maximum bet limits and exclusions. If you withdraw real funds before satisfying bonus conditions, any bonus balance and associated winnings may be voided. Full bonus terms will apply to each promotion.

Deposits and withdrawals

We accept the payment methods displayed on our cashier page. All deposits must be made from an account in your name. We do not accept third-party payments and may return or withhold funds received from unauthorised sources.

Withdrawals are subject to verification checks and any applicable limits. We may require additional documentation before processing withdrawals. We aim to process valid withdrawal requests as soon as practicable, but processing times may vary by payment method.

Dispute resolution

If you have a dispute with us you should raise it through our support channels in the first instance. We will investigate and respond to complaints in a timely and fair manner. If the matter is not resolved to your satisfaction, we will outline available escalation paths in our response.

Updates to terms and conditions

We may revise these terms from time to time to reflect changes in law, our services or operational requirements. We will publish updated terms on our site and, where appropriate, notify account holders. Continued use of the platform after changes are published constitutes acceptance of the revised terms.